Privacy Policy

Data Protection Policy

We are committed to protecting your personal data when you visit our website and create an account with us.

How We Collect Your Data

When you register for a Lucky Green Casino account, we collect the following information: name, email address, password, username and date of birth. When you interact with our website or services, we may also collect certain usage data such as browsing patterns, session times, device type and operating system.

What We Do With Your Data

We use your personal data to provide a secure and personalized experience on our platform. This includes:

• Verifying your identity and ensuring the security of your account
• Sending you notifications about promotions, bonuses and other services we offer
• Improving our website's functionality and user experience based on usage patterns

Sharing Your Data

We may share certain data with third-party service providers to enable us to provide these services. This includes:

• Security firms that help protect against cyber threats
• Marketing agencies that assist in delivering personalized promotions

However, we never share your personal data without ensuring the recipient is contractually bound by strict data protection obligations.

Your Rights

You have several rights when it comes to your personal data. These include:

• The right to access and correct any inaccuracies or outdated information
• The right to request deletion of all associated records
• The right to withdraw consent for our services at any time

To exercise these rights, please contact us via email. Please provide as much detail about the specific data you wish to access, update or delete.

Data Retention

We will only keep your personal data for as long as necessary. This includes:

• Sessional data is deleted upon logout
• Account information and usage patterns are retained while your account remains active

When deleting an account, we ensure all records associated with it are also erased in compliance with applicable law.

Cookies and Other Technologies

We use cookies to improve our website's functionality and user experience. This includes:

• Session identifiers for secure logins
• Cookies that personalize offers or promotions based on usage patterns

For more information about how we utilize these technologies, please refer to our Cookie Policy section below.

Cookie Policy

Our website uses a combination of sessional (temporary) and persistent (permanent) cookies. These include:

• Necessary cookies: enable basic functionality like secure logins
• Analytical cookies: track browsing patterns for user experience improvement
• Targeting or advertising cookies: personalize offers based on usage

For further information, please refer to our Cookie Policy section below.

Data Protection by Design and Default

We prioritize data protection throughout all operations. This includes:

• Implementing technical measures like encryption to safeguard your personal data when transmitted between you and us.
• Setting default opt-out settings for analytics cookies.

However, there are some instances where we may not be able to comply with a request made under this policy or applicable law. For example:

• We reserve the right to reject requests that require disclosure of financial information as per our general terms and conditions.

If you would like more details about what data is collected and stored by us, please contact us.